On Gestalt IT’s NetField Day

Stephen asked me to send him a quote for his website about my experience at his NetField Day event.  Well, I kind of forgot to do that.

But seeing as how the gist of NetField Day is to introduce technology companies to technologist bloggers and stir it up, foment some discord/discourse, get the conversation going, and create some awareness I felt that maybe the best thing to do was to turn it around and blog about my experience as a presenter at NetField  (TechField) Day.

So I walked into a room, set up a laptop, and got to present to an audience of very opinionated technologists for a couple of hours.

Turns out I agreed with many, if not all of their opinions.  Even the ones I didn’t agree with seemed to be pretty well thought through and not myopic or religious.  That was a good start, sometimes you get these audiences where someone has such a preconceived notion that you worry that you have no chance of connecting with them – I didn’t get that feel at all.

I got to meet Greg Ferro, whose podcast series, Packet Pushers has achieved near-legendary cult status amongst many network folks.  The funny thing is I am not sure even Greg knows how well known he is because of this hobby of his.  I have had four customers in the past two weeks alone mention to me something to the effect of, “Hey, I heard you on Packet Pushers”!  One of the first customers who said that to me went on to become one of our largest customers – I am definitely a Packet Pushers fan now.  (Gratuitous linking)

There was this chap, Ivan, whom everyone was convinced wouldn’t smile.  It was kind of like Mikey on the Life Cereal ads from my youth I guess so I did whatever I could to try to make Ivan smile.  What I really appreciated though was that even though at one point he did crack a bit of a grin at something or other Ivan wrote a mildly chastising piece on me/Arista — Ivan said that we needed to open up our documentation to non-customers.

What I really appreciated though was that I reached out to Ivan, we had a pretty good discussion about the reasons we should or shouldn’t.  We were both quite frank, learned a bit, and I walked away convinced we should do it.  (As I am writing this our docs are being opened up on our staging site, QA’d, and a little bit of housekeeping from an organizational perspective…)  Thanks Ivan!

The candid feedback matters.  Some people have a hard time listening, its even harder when your critic is informed and savvy, and even harder sometimes when they have a prolific pen.  But its great when they can work with you on making your business better.

Stephen and the gang, thanks for having us at your event!

dg

Interop 2010

Arista Booth getting some visitors and traction

Am settling back into a more normal pace and frame of mind after Interop and the launch of the Arista 7500.  Pretty busy several weeks I have to say – I have never worked so hard on a tradeshow booth in my life- I was sort of used to it just ‘appearing’ and then ‘appearing again’ somewhere else.  I realize now, more than ever what all goes into making these types of events successful and how it takes a small army of often under-appreciated people to make these things tick.

This would be my 14th or 15th year going to Interop, and somewhere around my 20th show (counting Atlanta and New York venues).  I remember working in the NOC, setting up the first multi-vendor MPLS network, and over the years it feeling like a class reunion as much as a tradeshow.

My week sort of went like this…

I showed up in Vegas at the booth over the weekend- we got a really interesting and neat location- right by the door, right next to Cisco, VMWare and Riverbed – all great neighbors!  At one point Donna Shim from Cisco came over to me when I was screwing something together, setting up a demo, placing signage, or something and said, “You are doing booth setup?”  She then started laughing hysterically.  I think that summed it up.  Ted was kind enough to score me a screwdriver and knife that we needed to open up some boxes, or I would still be staring at them wondering how to get my demo working…

Brooke, Sean, Tom, Mark, and I plied our trade for most of Sunday watching things start coming together.  Vanessa from Blazer, our exhibit partner, was a gem on getting a lot of the heavy lifting done, but we were a bit stressed on two main areas: getting our Internet access working was problematic and impeded our demonstrations which were remotely executing; and figuring out how to cool the Ixia test gear in the Arista 7500 demo pod!

The guys from the Switch Super|NAP were amazing and set up a phenomenal looking 10-Rack T-SCIF in our booth area (Thermal Separation Compartment In-Facility) which we then kitted out with about 240 ports of 10GbE, some copper some fiber, in order to showcase some amazing stuff from our partners – Joyent, Greenplum, Adva, Terranetics, Fulcrum, etc…

Getting the largest and highest performance single-device 10Gb Ethernet test working in two racks without special cooling was up to Sean and the great guys from Ixia – JJ and Ali.  After we figured out that the test equipment sort of blew hot air out the front, which our switch then ingested and spit out the back we got to do some crazy engineering – involving what looked suspiciously like a dorm room fan or two, to get the test gear to sort of behave like data center gear.  (For future reference – test and measurement equipment is almost always not designed for front-to-rear cooling)

One thing I love about my job is that EVERYONE is technical and EVERYONE does booth duty - even our chairman and CDO!

By Tuesday morning things were coming together- at one point I was climbing the truss to liberate a wireless AP we needed to reconfigure a bit, and Jeff and Chuck thankfully got that working with about 4 minutes to spare to we could get the vEOS, VM Tracer, and EOS demos up and running remotely.  Whew!

The b’ARISTA got cranking making some good coffee – lattes so good even Stephen Foskett blogged about them!  (and thankfully didn’t list us as one of those vendors with no tie ins whatsoever between their tradeshow promotions and their corporate brand)

By 10:15 Tuesday the booth was packed, and it pretty much did not let up until the lights dimmed in the evening each day.  I remembered my Chloroseptic and cough drops – mandatory….

I had a really fun panel discussion with some folks from other networking companies.  These are always kind of fun but marginally awkward as a presenter as well often posing a quandary-  the audiences usually want to learn something, do not want an advertorial, and do want to be entertained.  Us vendors on the other hand almost always do not want to ‘get into it’ with each other because guys like Mike Fratto and Jim Duffy are always sitting in the audience pen in hand just waiting for it.  A bit nerve-wracking to say the least, but quite fun.

I think everyone on the panel requited themselves well, and while representing our respective franchises points-of-view we also did remind the audience that the great thing about the networking industry, and Interop in particular, is that while we sometimes trade barbs, we all agree our products MUST trade packets and frames.  Multi-vendor interoperability is the name of the game- if there is not that, then we as an industry suffer.

Special shout-out to Jim Metzler for hosting an awesome panel, and several hundred engaged end-users for joining and laughing at my occasional joke.  Martin – glad you appreciated my thoughts on large layer-2 versus tunneled layer-3 designs, and Rick Kagan – thanks for the text messages that vibrated my leg while I was trying to figure out how to respond to Thomas Scheibe on something about FCoE :)

Wednesday morning was pretty cool.  The Best of Interop awards in the main keynote area was such a great ove by show management – 2, 4, and 5 years ago when I was up for other awards it was in some random part of the tradeshow floor – having it in the Mandalay Ballroom gave them a real Academy Awards feel…  I am sure I speak for everyone nominated and attending when I say that it really made us feel special and made the awards that much ore meaningful to us.  Thank you.

I’ve been fortunate enough to be part of some great organizations and have a couple Best of Interop plaques around – always from the Infrastructure category :)   But I never thought that we’d win the big one – the overall Best in Show now that was cool!  I was sitting back off to the right with my iPhone 3GS recording Jayshree hopping up on stage and trying to drag her entourage up with her :)   (Thanks boss!)

Arista 7500 - Grand Prize, Best of Interop 2010

Racing from there back to our booth area I think half the show came to enjoy a great mocha (thanks Robert!) and see what all the fuss was about with the Arista 7500.  The rest of my day was a blur of meetings, impromptu interviews, and crazy schedules.  We headed out with 40-50 customers at 4pm for a tour of the Switch Super|NAP – an insanely well designed and built data center that is about 5 minutes from the Mandalay Bay Convention Center and worth a visit if you are anywhere west of the Rockies.

Thursday was a bit calmer, and around 3pm we started packing things up.  I saw an amazing demo by Aprius of their virtualized I/O system.  It’s not shipping yet – but it really looks promising in carrying PCIe over Ethernet, and consolidating FC, Ethernet, disk controllers, SSD, etc all over Ethernet from the host.  Seriously cool.  I did not get to tour the show floor at all and see what other companies were announcing, demonstrating, or showing off – I’ll have to read the blogs and catch up on what I missed – am sure there was some awesome technology and products there this week.

Spent many hours responding to blogs, tweets, and lots of emails.  Then the race to pack as much as possible before everyone had to start rushing to the airport to catch flights home was on, and a smile of relief started hitting a lot of the faces I saw around.  A well earned weariness too – a long, but rewarding week, and a very good Interop.  Thanks Lenny!

dg

Validating Some Power/Cooling Cost Assertions

What is the easiest way to account for space/power consumption of a network element?

Am making a spreadsheet comparing different products and looking at longer term costs, maintenance, power, cooling, etc.  I felt that rather than scrubbing the DOE sites and trying to get power costs by state I would just use the national average, but then fell flat on that because I found negotiated rates could be much less than published tariff rates.

Then I stumbled upon what may be an easier solution to my quandary and one inline with what I see a lot of enterprises doing – call a hosting company.  I haven’t talked to too many enterprise customers that are not at least considering if not seriously considering using a hosting environment, or event a full-blown cloud deployment for some portion of their enterprise data center workloads.  Why? – the main reason I keep hearing is that most enterprise customers cannot build big enough to achieve the same economy of scale as a Google, Microsoft, Facebook, etc.  So they may as well lease space from a provider who can achieve a higher density, lower PUE, better delta-T, and handle the compliance tasks like SAS 70 Type-II (Switch, Equinix, Corelink, etc) and not to mention the IT assets put within the data center grow at a power/performance curve that usually breaks the facility they are housed within in 5-7 years, so who wants that on their books – better to let the provider manage/operate it.

In asking around I got to an average number of ~$155 per month per kilowatt consumed when in a hosted environment (ping, power, pipe).  Does this seem inline to you or too high/low based on what you are seeing?

With this data you can then extrapolate Watts/10Gb port across several systems and you get variability from $92/year per 10GbE port up to $372/year per 10GbE port assuming $155/month per kilowatt.  (I am eliminating my own companies products from this so as to avoid being a blatant advertorial…) Annualized hosting/power cost comes to $9,400 to $25,800.

I will be the first to admit there are HUGE differences in features, programmability, buffering, network segmentation, encapsulation methods, and Quality of Service Granularity between many of these platforms.  Those that performed the best were usally more ‘switch like’ with smaller buffers, less features, and fixed function ASICs for the data path.  Those at the top end of the spectrum were almost always products like Juniper’s T640/T1600 and Cisco’s CRS – extremely high function core routers with huge performance, buffers, shapers, policers, and probably most importantly a software upgradeable packet processing engine that allows incremental feature additions that execute in the data plane.

It’s clearly not an apples-to-apples and don’t want it to come across that way, my real question is – is using an average of US hosting pricing per kilowatt an effective way to get a model for opex cost/10Gb port or are there other models people would recommend?  Am pretty open to anything right now provided it is accurate and neutrally intentioned.

dg

Request for improvements to RFC 2544

If you don't like synthetic astroturf, you'd plant real grass, right?

In March 1999 Scott Bradner from Harvard University and Jim McQuaid of NetScout got together and published RFC 2544 – “Benchmarking Methodology.”  In the subsequent eleven years this informational RFC has been used to provide a baseline for testing many networking devices.  It is designed to provide consistency between vendors so an end-customer can make a more informed buying decision and have some idea of the performance and scalability characteristics of the products they are considering.

For many years this RFC was applied by testing companies to provide comparisons and contrasts between different networking vendors.  Recently though, a company who usually takes an ‘elder statesman’ role in the networking industry and takes pride in its public brand image wrote that this was ‘synthetic testing’ and was not in any way indicative of ‘real world’ performance results customers were likely to see.  This was published on their blogs, and then on comments made on NetworkWorld’s web site by their employees renouncing the testing and trying to invalidate the good work of David Newman.

I have a simple question…

“In the last eleven years why didn’t you write a better and more ‘real world’ benchmarking methodology if the one you blast as synthetic is really that deficient?”

I mean, let’s be serious, you are a huge company, and have the resources.  You have lots of people who go to the IETF meetings and try to steer standards.  You have lots of customers and have no problem telling us that, so it can’t be a lack of revenue.   Why not just help us all by writing a better test plan rather than proverbially taking your ball and going home?

As I close this little diatribe let me remind everyone of two fun little stories…

In 2006 Kanye West was up for ‘Best Video Award’ at the European MTV Music Awards.  He won in a smaller category, ‘Best Hip Hop Artist’ but failed to win the prestigious ‘Best Video Award’ losing to a  smaller production.  He stormed the stage and “lashed out in a tirade filled with expletives,” West said he should have won the prize for his video “Touch the Sky,” because it “cost a million dollars, Pam Anderson was in it, and I was jumping across canyons.”

Apparently to the judges it didn’t matter how much Kanye spent, or that he looked cool flying across canyons, they judged on value.

By contrast at the 2009 Academy Awards ‘Slumdog Millionaire’ won Best Picture, Best Direction, and six other Oscars.  As Danny Boyle and then Christian Colson took the stage to thank their teams and supporters their competitors stood up and cheered for their victory.  You never saw Ron Howard, Gus van Sant, or Sydney Pollack trash-talking the Academy for how they voted.

These guys are smart enough to know two things – One, you are measured by how you well you lose as much as by how you win.  Two, if you bad mouth the Academy how will they treat you next year?

Do you want your primary networking vendor to be more of a Kanye West or more of a Ron Howard?